All items are dispatched within 4-5 business days after payment, except during holidays or pre-sales periods.
- Holidays: Orders will be shipped on the following business day.
- Pre-Sales: Shipments will occur immediately after the breeder’s drop is completed.
TreeStar SeedBank do not keep your order ON HOLD for more than 48 hours meaning your order will be cancelled.
Guaranteed Shipping!! What is Guaranteed Shipping? If you paid the $20 for shipping and your package according to tracking shows it never made it, we will replace your package with equal value if the items are no longer in stock. This applies to both DOMESTIC & INTERNATIONAL shipping.
We are not responsible for LOST/STOLEN/MIS-DELIVERED) Packages. We strongly advice our customers to give their correct shipping address, we go off by what USPS or FedEx tracking says!! if it says Delivered, the loss package will NOT be replaced.
INTERNATIONAL SHIPPING :
All orders are shipped within 5-7 business days after the order is placed regardless of the postage purchased.
During sales and new product releases the volume of orders can cause the processing time to take up to an additional 7 business days.
If there’s an issue with your order, send us an email at info@treestarseedsbank.com and we will make sure it gets fixed.
Alternatively reach us at info@treestarseedsbank.comIf any question you can contact our live chat or Email.